PRIVACY POLICY

This policy applies to www.rvdupuis.com

Last updated: May 1, 2019

Respect for your privacy is of paramount importance for Appareils R.V. Dupuis inc. who is responsible for this site. This privacy policy is intended to expose you

  • How your personal information is collected and processed.

Any information that could identify you should be considered personal information. These include your first name and last name, your age, your mailing address, your email address, your location or your IP address.

  • What are your rights regarding this information?
  • Who is responsible for the processing of personal information collected and processed
  • Who is this information sent to?
  • The policy of our site concerning cookies ("cookies")

This privacy policy supplements the terms & conditions of use that you can view at the following address:

www.rvdupuis.com/en/terms-and-conditions

1. SERVICES AND LINKS OF OUR WEB SITE

Our website does not allow our visitors to communicate with other visitors or publish information that would be accessible to other visitors.

This site contains links to other sites. Know that RV Dupuis inc. & k-eCommerce is not responsible for the privacy practices of these sites. The privacy statement applies only to this website. We recommend that you take precautions when you leave this site and encourage yourself to read the privacy statement of each site you visit, especially when ordering online.

2. AUTOMATIC COLLECTION OF INFORMATION

We collect the following personal information:

  • First name
  • Address
  • Postal code
  • Delivery address
  • Postal code of the delivery address
  • Email address
  • Phone number
  • Credit Card Number
  • Birth date

Your personal information is collected according to the following methods

  • Registration Form
  • Purchase order
  • Survey
  • Contest

We combine site visit data as well as anonymous and specific data of identified people for certain purposes:

  • Order Tracking
  • Informations / Promotional offers
  • Statistics
  • Contact
  • Website Management
  • Technical administration of the website
  • Improved ergonomics and navigation of our site
  • Marketing

3. USE OF WITNESS (Cookies)

Cookies (or cookies) are pieces of information saved on your computer. They are not used to safeguard personal or confidential information.

However, we use cookies to store information that improves the online experience. We keep the language of use of the site as well as a cookie allowing to personalize the site with the information concerning you, when you have logged in by entering your username and your password.
You can disable cookies. However, you will not be able to place orders online.

Opposition to the use of cookies by the site
You may object to the registration of these cookies by configuring your browser software.

In case you decide to disable cookies, you can continue browsing the site. However, any dysfunction of the site caused by this manipulation can not be considered as being of our fact.

4. SHARING OF PERSONAL INFORMATION

We do not disclose your personal information to our merchants, divisions or other companies. Your personal data will not be disclosed to government institutions or authorities unless required by law.

5. DURATION OF CONSERVATION OF PERSONAL INFORMATION

The person in charge of the treatment of the personal information will keep in his computerized systems of the site and in conditions of reasonable security of all personal information collected for a duration of 7 years.

6. ACCESS TO THE PERSONAL DATA WE HOLD

You can ask us for any personal information we hold about you by contacting us . We will provide you with the requested information within one week. Proof of identification may be required. This information is provided at no cost.
We reserve the right to refuse your request for access to your information. In this case, we will justify the reason for the refusal.

You may change or update your personal information by logging onto our website.

7. RIGHT OF OPPOSITION AND WITHDRAWAL

You have the right to oppose the treatment of your personal information by the site ("right of opposition"). You also have the right to request that your personal information no longer appear, for example, in a mailing list ("right of withdrawal").

In order to object to the processing of your personal information or to request the removal of your personal information, you must follow the following procedure:

The user must make a written request addressed to:

                R.V. Dupuis inc.

                c / o Person in charge of processing personal information

This request may be sent by mail using the mailing address of Apparatus R.V. Dupuis inc. provided on this page or by email using the contact address of the Privacy Officer provided on this page.

8. RIGHT OF ACCESS, CORRECTION AND DELETION

You may review, update, modify or request the deletion of your information, in accordance with the following procedure:

                The user must send an email to the Processing Manager of the

                personal information, specifying the purpose of the request and

                using the contact email address of the Head of

                personal information provided on this page.

If you have one, you have the right to request the removal of your personal space by following the procedure below

                The user must send an email to the Processing Manager of the

                personal information, specifying the purpose of the request and

                using the contact email address of the Head of

                personal information provided on this page.

The request to delete the data will be processed within 14 working days.

9. SECURITY

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • SSL (Secure Sockets Layer) Protocol
  • Access Management - Authorized Person
  • Automatic backup
  • Login password
  • Firewalls

We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism provides maximum security, some risk is always present when using the Internet to transmit personal information.

10. CONDITIONS FOR AMENDING THE PRIVACY POLICY

This Privacy Policy may be consulted at any time at the address below.

www.rvdupuis.com/en/privacy-policy

We reserve the right to modify it in order to guarantee its conformity with the law in force.  Therefore, you are invited to regularly check this privacy policy to keep you informed of the latest changes.